Commercial ice machines are necessary for hotels, restaurants, and food service businesses. If you are having trouble with this appliance—whether it has stopped working or it’s not performing like it used to—you can rely on Mr. Appliance® to provide the best commercial ice machine repair service.
Our technicians are available to respond to service requests from commercial customers quickly for time-sensitive repairs. Our local service professionals strive to perform commercial ice machine repair services efficiently to limit downtime. Before we start work, we assess your appliance and provide clear, upfront pricing, which means you pay by the job, not by the hour.
Help your commercial ice machine keep its cool by scheduling a repair service with Mr. Appliance. Some common issues we repair include:
Machine Not Making Ice Or Working Slowly
Bad Smell Or Taste
Water Leaks
Power-Related Problems
What Is Your Process for Commercial Ice Machine Repair and Maintenance?
Here’s what to expect from our commercial ice machine repairs: thorough cleaning, including flushing and sanitizing; inspection of critical parts like filters, hoses, and valves; calibration for optimal performance; and repair or replacement of faulty components, with warranty details provided.
What Is Your Process for Commercial Ice Machine Repair and Maintenance?
We Repair and Service All Major Appliances
Finding a reliable local appliance repair company you can trust is easy with Mr. Appliance. We're trained and equipped to service and repair all major brands of appliances. Learn more by visiting the service pages below.
Mr. Appliance provides appliance repair for your business, from kitchen appliances to laundry equipment. Learn more about the commercial services we offer.
Excellent service, friendly technician and was honest, upfront and explained everything where I could understand. Returned with parts and fixed in a very timely manner. Our technician was awesome!
Kristi P.
★★★★★
Excellent! Mr. Appliance was remarkably proactive and professional in solving our appliance issues. They have earned new and loyal customers in us.
Kim C.
★★★★★
Quick response and the technician was skilled and personable. Nice young man. Fixed both my fridge and oven with skill. I'll deal with this company again.
Albert T.
★★★★★
The Neighbourly Done Right Promise® delivered by Mr. Appliance®, a proud Neighbourly company.
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Mr. Appliance is a leader in light commercial appliance repair services, and we’re always here to help! Below are some of our most frequently asked questions about ice machine repair and the services our commercial appliance specialists can provide.
Our experienced repair professionals provide commercial ice machine repair and maintenance services on modular, countertop, and under-counter machines. We can handle systems with air-cooled, water-cooled, and remote-cooled condensers. Our experts work with all major brands, including Frigidaire, GE, Kenmore, Koolaire, Manitowoc, Samsung, and Scotsman.
Here are the different types of machines we can repair:
Full-cube ice machines: Also called “full-dice ice,” full-cube ice is a 7/8-inch (2.2cm) cube. It melts slowly due to its large surface area, keeping beverages cooler for longer periods of time. Full-cube commercial ice makers come in stand-alone, under-counter, and ice-machine-bin combo units.
Half-cube Ice machines: Popular half-cube ice, or half-dice ice, measure 0.95 cm x 2.2 cm x 2.2 cm (3/8 x 7/8 x ⅞ inches ). It can be packed tightly into a glass and displace more liquid, increasing profits. Just like full-cube machines, half-cube commercial ice makers come in stand-alone, under-counter, and ice-machine-bin combo units.
Nugget ice machines: Nugget-shaped ice works well for blended cocktails, soft drinks, smoothies, and health care settings. These commercial ice machines are available as stand-alone, under-counter, bin-combo, and dispenser units, and Mr. Appliance is familiar with repairing all these setups.
Flake ice machines: Tiny chips of flaked ice are ideal for blended cocktails, salad bars, produce/meat/seafood displays, and ice wraps for therapeutic uses. Commercial flake ice makers come in stand-alone, under-counter, bin-combo, and dispenser units.
Specialty ice machines: Some businesses use specialty commercial ice makers that create crescent or octagonal-shaped ice. Crescent ice displaces more liquid than half cubes, further increasing profits. Specialty commercial ice machine models are available as under-counter or combo machine/dispenser units. No matter what type you have, Mr. Appliance can handle the repairs.
Many factors can cause murky or cloudy ice that has an unpleasant odour or taste. Something as simple as not changing the water filter on time may result in poor-quality ice. Failure to properly sanitize the machine may lead to mould or scale growth that worsens the water quality and slows water flow. Our qualified commercial ice machine repair technicians can find the issue causing your ice quality problems and fix it.
Commercial ice machines produce significant amounts of ice quickly compared to their consumer counterparts. After the initial installation or after cleaning or maintenance, these appliances will typically produce a batch of ice in roughly 30 minutes. For example, Manitowoc’s Indigo NXT line of machines, which are used primarily in the food service and hotel markets, will begin generating ice in 15 to 30 minutes.
The actual “ice-generating” capability of larger commercial ice machines is often expressed by the volume produced in a 24-hour cycle. For example, Manitowoc’s IDT1200A model is capable of producing approximately 542.5 kg (1,196 pounds) of ice in 24 hours.
Regular commercial appliance repair, cleaning, and maintenance plan is the best way to limit costly, unexpected ice machine breakdowns. Scheduled maintenance can also maximize the machine’s serviceable lifespan, which typically ranges from seven to 10 years.
If you have any further questions about our ice machine repair services, don’t hesitate to schedule an appointment or get to know our team and our solutions for commercial appliances that we repair and maintain.
Regardless of the commercial ice machine services you need, we ensure your overall satisfaction with our Neighbourly Done Right Promise®.
To learn more or make an appointment, call Mr. Appliance today or schedule your commercial ice machine repair service here. Services may vary by location. For more information, including the most accurate list of services and guidance, contact your locally owned and operated Mr.Appliance for details and a customized on-site assessment.
Our values of respect, integrity, customer focus, and having fun in the process drive us to achieve more as a team. Every member of the Mr. Appliance team plays an important role in being the hero to our customers by providing expert solutions and world-class customer service. This is more than a job; it is a passion and a chance to make a positive difference.
Start your career with us today. We offer exciting opportunities for growth and success in an important space.