Total number of 5 star reviews :12114
Service was fast, professional and friendly.
Mr. Appliance is the best! Their staff are friendly and knowledgeable and were able to quickly address the issue and repair it (in the same visit) and get our dryer working again. This is the second time Chris has worked on our appliances and he was great! Highly recommend.
Technician was very pleasant and well prepared. He was able to diagnose and repair our dryer in one visit. Hope we do not need to use the one year guarantee offered and that the rest of the dryer holds up long term.
I always appreciate the fast and honest service. Very flexible to my schedule needs.The technician always takes the time to explain the diagnosis and show me exactly what's going on. Highly recommend
Great service. My washer was retaining water and he was able to fix it in a timely. He is efficient, knowledgeable and was not expensive. He purchased the part with his own money, and sent the bill once the problem has been fixed.
Honest and efficient. Answered all my questions.
Incredibly professional, friendly, knowledgeable, skilled, and efficient. Great customer service and communication. A great experience and superior service within this area compared to the other more established companies.
Thank you so much for your kind words, Valerie! We’re thrilled to hear you had such a positive experience with our team. Providing professional, friendly, and efficient service is always our goal, and it means a lot to know we exceeded your expectations. Great customer service and clear communication are key to what we do, and we’re so glad you noticed the difference. We truly appreciate your support and look forward to helping you again in the future!
Incredibly professional, friendly, knowledgeable, skilled, and efficient. Great customer service and communication. A great experience and superior service within this area compared to the other more established companies.
Our tech Christopher was awesome. He had to come back for completion while we waited for a part but he was expertly trained, knew his stuff and was very patient and thorough explaining everything. Having Christopher represent your company is something you should feel very good about. Slightly expensive but I don't care about that because the job was done right and I feel confident in the workmanship.
So grateful for Mr. Appliance (Nathan)) our furnace went out , we called them and they arrived when they said they would and has us back up and running same day. We would recommend this company to anyone. I like their concept you get information & picture of the person that would be coming, along with follow up phone calls. Nathan was very professional and did a great job 👍🍺
Thanks so much, Katherine and Stephen! We’re really glad Nathan could help get your dryer back up and running the same day—it’s always a pain when something like that goes out. It’s great to hear you liked getting the updates, photo, and follow-up calls—we want to make the whole process as smooth as possible. Nathan’s a pro, and we’re lucky to have him on the team. Thanks for the awesome recommendation, and we’re here anytime you need us!
Very professional and easy to deal with. Knowledgeable, very friendly
The whole experience was really great from the reminder the day before and the notification when the driver was on his way. Lucas was very professional, answered all my questions. Happy with the process and the bill.
Thank you for your wonderful feedback, Bill! We're thrilled to hear you had a great experience with our service. At Mr. Appliance of Hanover, we strive to provide excellent communication, from reminders to real-time notifications, ensuring our customers stay informed every step of the way. We're so glad Lucas was able to answer all your questions and deliver professional service. Your satisfaction with the process and bill means a lot to us. We appreciate your support and look forward to assisting you again in the future!
Our service person, Nathan was exceptional- courteous, smart and super skilled in assessing the problem, fixing it, and explaining future options! Have already told the neighbours about him!
Thank you so much for your kind words, Ann! We're thrilled to hear that Nathan provided exceptional service—he really is courteous, skilled, and great at explaining everything clearly. We’re so glad he could assess and fix the issue while giving you helpful options for the future. It means a lot that you’ve already shared your experience with your neighbors—word of mouth is the best compliment we can receive. We’re here whenever you need us again!
Thank you so much for the 5 stars, Emily! We’re thrilled to know you had a great experience with us. Your support means the world, and we’re here whenever you need us again!
After calling Paramjit, aka Mr. Appliance, and explaining that my dryer wouldn't start he asked a few questions then came by the next day to diagnosis the problem in person. He was so kind, professional and knowledgeable. The issue was exactly what he figured it was over the phone and after securing the part, had my machine running two days later. I had initially called a different place first and after a week of phone calls and not even an in person examination I called Mr. Appliance. Don't make the same mistake I did. Call Mr. Appliance first, you'll be glad you did.
After calling Paramjit, aka Mr. Appliance, and explaining that my dryer wouldn't start he asked a few questions then came by the next day to diagnosis the problem in person. He was so kind, professional and knowledgeable. The issue was exactly what he figured it was over the phone and after securing the part, had my machine running two days later. I had initially called a different place first and after a week of phone calls and not even an in person examination I called Mr. Appliance. Don't make the same mistake I did. Call Mr. Appliance first, you'll be glad you did.
Thanks Bob
Total number of 5 star reviews :12114