What People Are Saying About Mr. Appliance

Technician was sent earlier than appointment, he arrived and identified the issue with my leaky dishwasher, provided the repair cost. After approving the cost, the technician completed the repair quickly and tested the dishwasher to ensure there was no leak and the dishwasher was working properly. I would recommend Mr. Appliance.

We were very pleased with the service. Our call was returned promptly. David and Lucas diagnosed our problem with the washing machine, and it was repaired in a couple of days. Friendly, courteous service. Would call them again.

Start to finish was just wonderful. I called in the morning for a dryer fix and they made an appointment for the same afternoon saying that if it could not be fixed, I would not be charged. They called later to say the tech was running AHEAD and could come early, so he did. The tech, Shawn, sent a text on his way here, complete with his photo which I VERY much appreciated for safety reasons. This is something that all companies should do, it makes us feel safer! Shawn was kind, understanding, polite, experienced, and efficient, quietly and confidently going about his business. I noticed how gently he removed parts of the dryer, treating the appliance with the same care he would his own. He was very careful with his tool case too, so he would not damage anything else while working or while walking through the house back to the door. Shawn was able to fix the dryer very quickly. He left no mess, no evidence that he had even been here, even turning the basement lights off on his way upstairs. I very much appreciated the entire experience and would definitely give them any future business if needed. I would HIGHLY recommend Shawn, he made the experience seamless and positive. Thank you!

The service man was great. Well spoken, polite and very tidy.

Highly recommend Mr Appliance of Orillia! We have had 2 technicians from Mr Appliance for our fridge and they went above and beyond to diagnose, get the parts quickly and repair it…all in a timely manner with excellent customer service.

Polite, respectful, repaired our dryer quickly. Had parts on hand. I would recommend.

We've used Mr appliance twice now. Both times they were fast, friendly and really reasonably priced. Call them first and get it done right

Cody was professional, courteous and knowledgeable. Fixed the draining problem we had with our dishwasher and provided some helpful tips moving forward.

Mr. Appliance is great. We've used them twice when our fridge had problems. Cody Smith came out and was friendly, efficient and knowledgeable. Would highly recommend for appliance repair.

Great service, quick, and very friendly. I really appreciated the text knowing he was on his way and what they looked like ahead of time. Definitely would use Mr.Appliance again.

Was able to have my dishwasher fixed within 2 hours of calling! Cody did an excellent job in diagnosing and fixing my issues. Would use them again for any appliance issue.

We had a problem with our dishwasher. Cody Smith was sent to repair it. He was a pleasure to deal with and we would definitely have him back if wehad issues with anything other appliances.

Matt was fabulous, both diagnosing the problem and then when he returned to fix it! He informed me of the problem, likely how it happened and gave me some helpful tips too! Honestly, I prefer independent repairmen over big company names but Mr. Appliance and Matt have changed my perspective.

Mr. Appliance was amazing to deal with, and Matt did a fantastic job of not only fixing the issue but taking me through what actually happened. Very happy with the whole experience and highly recommend their service if needed!

The service professional arrived on time, was friendly, polite and diagnosed and repaired my stove. There was good communication with the company which made scheduling easy. I would definitely recommend.

I had a dryer issue and went to Mr. Appliance in Sherwood Park to inquire about parts after attempting a self-help type fix. After speaking to a super knowledgeable and friendly Olivia I then spoke to one of their technicians, Shawn. The self-help solution was a little daunting, so I decided to book a service call. Shawn had a break in his schedule and offered to come to our house that afternoon. Honestly, customer service above and beyond! Shawn did not oversell me and offered other solutions, at more inexpensive prices, if I wanted to go that route. He was super polite, efficient and extremely knowledgeable. I was very impressed. Not only did he provide exceptional service, explanations and advice, he was prompt, efficient and certainly knows his craft. I will definitely use Mr. Appliance again for ANY and ALL of our future needs. Please pass on my thanks to Shawn!

Excellent service by Cody Smith from Mr Appliance. He is Knowledgeable, a great problem solver and very careful in his work. I would definitely have him back for any appliance repairs and would highly recommend him.