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Our Values

Caring For Our Customers

Mr. Appliance® is proud of its reputation for professionalism and excellence. When you hire us, you can be sure you’re getting:

  • Qualified experts.
  • Warrantied parts and workmanship.
  • Upfront pricing.
  • Contactless authorization and payment.
  • Courteous, uniformed professionals.
  • Service on your schedule.
Caring For Our Customers
A black work bag with the Mr. Appliance logo on it and a Mr. Appliance service professional's feet, with baggies over their shoes.

Code of Values

All Mr. Appliance locations share a code of values and culture to live by. These values not only outline how we work but also how we live our daily lives.

We Live Our Code of Values By R.I.C.H.

Respect

  • Treating others as we would like to be treated.

  • Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.

  • Responding in a timely fashion.

  • Speaking calmly and respectfully, without profanity or sarcasm.

  • Acknowledging everyone as right from their own perspective.

Mr. Appliance service professional smiling in an outdoor setting.

R

Integrity

  • Making only agreements we are willing, able and intend to keep.

  • Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.

  • Looking to the system for correction and proposing all possible solutions if something is not working.

  • Operating in a responsible manner: "Above the line…"

  • Communicating openly and with purpose.

  • Asking clarifying questions if we disagree or do not understand.

  • Never saying anything about anyone that we would not say to him or her.

Mr. Appliance service professional shaking hands with a customer in his home.

I

Customer Focus

  • Continuously striving to maximize internal and external customer loyalty.

  • Making our best effort to understand and appreciate the customers' needs in every situation.

Mr. Appliance service professional viewing a tablet with a customer next to her washing machine.

C

Having Fun In The Process!

  • Looking for opportunities to make tasks fun and spread joy.

Mr. Appliance service professional seated at a table with a customer and viewing a tablet.

H

Service You Can Trust!

Let us know how we can help you today.

Helpful Resources

Use our helpful resources to learn appliance tips and tricks. The more you know about your appliances, the better you can take care of them and avoid premature replacement.

  • MRA_OUW_Can-You-Put-Hot-Food-in-the-Fridge_BlogPhoto_Jan19_20181221 image

    Can You Put Hot Food in Your Refrigerator?

    If you're like most people food safety is somewhat of a mystery. Unfortunately, the consequences associated with improper food han

    Jun 25 2025
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    The 5 Most Common Refrigerator Issues to Watch Out For

    Is your refrigerator acting up? If it’s more than a decade old, it might be near the end of its useful lifespan. Still, it c

    May 19 2025
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    Prime Time for a Dryer Vent Fire

    As cold weather persists this winter, it remains a prime time for a dryer vent fire. To protect your home and family, learn more a

    May 19 2025

Find a Mr. Appliance Near Me

Let us know how we can help you today.

Call us at (888) 988-5597
Orange and white branded Mr. Appliance van.