Mr. Appliance® is Canada's leading home and commercial appliance repair franchise system. Established in 1996, our franchises provide full-service home appliance repair and light commercial appliance repair services.
About Mr. Appliance
National Appliance Repair Franchise System
National Appliance Repair Franchise System
Code of Values
Mr. Appliance locations share a Code of Values and culture to live by, which not only outlines how we work but also how we live our daily lives.
We Live Our Code of Values By R.I.C.H.
Respect
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Treating others as we would like to be treated.
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Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
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Responding in a timely fashion.
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Speaking calmly and respectfully, without profanity or sarcasm.
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Acknowledging everyone as right from their own perspective.
R
Integrity
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Making only agreements we are willing, able and intend to keep.
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Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
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Looking to the system for correction and proposing all possible solutions if something is not working.
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Operating in a responsible manner: "Above the line…"
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Communicating openly and with purpose.
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Asking clarifying questions if we disagree or do not understand.
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Never saying anything about anyone that we would not say to him or her.
I
Customer Focus
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Continuously striving to maximize internal and external customer loyalty.
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Making our best effort to understand and appreciate the customers' needs in every situation.
C
Having Fun In The Process!
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Looking for opportunities to make tasks fun and spread joy.
H
Helpful Resources
Use our helpful resources to learn appliance tips and tricks. The more you know about your appliances, the better you can take care of them and avoid premature replacement.
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Can You Put Hot Food in Your Refrigerator?
If you're like most people food safety is somewhat of a mystery. Unfortunately, the consequences associated with improper food han
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The 5 Most Common Refrigerator Issues to Watch Out For
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Prime Time for a Dryer Vent Fire
As cold weather persists this winter, it remains a prime time for a dryer vent fire. To protect your home and family, learn more a
May 19 2025
