Customer Reviews

Very friendly service. Helpful in checking problem and finding a solution satisfactorily.

Technician was sent earlier than appointment, he arrived and identified the issue with my leaky dishwasher, provided the repair cost. After approving the cost, the technician completed the repair quickly and tested the dishwasher to ensure there was no leak and the dishwasher was working properly. I would recommend Mr. Appliance.

Start to finish was just wonderful. I called in the morning for a dryer fix and they made an appointment for the same afternoon saying that if it could not be fixed, I would not be charged. They called later to say the tech was running AHEAD and could come early, so he did. The tech, Shawn, sent a text on his way here, complete with his photo which I VERY much appreciated for safety reasons. This is something that all companies should do, it makes us feel safer! Shawn was kind, understanding, polite, experienced, and efficient, quietly and confidently going about his business. I noticed how gently he removed parts of the dryer, treating the appliance with the same care he would his own. He was very careful with his tool case too, so he would not damage anything else while working or while walking through the house back to the door. Shawn was able to fix the dryer very quickly. He left no mess, no evidence that he had even been here, even turning the basement lights off on his way upstairs. I very much appreciated the entire experience and would definitely give them any future business if needed. I would HIGHLY recommend Shawn, he made the experience seamless and positive. Thank you!

Cody was professional, courteous and knowledgeable. Fixed the draining problem we had with our dishwasher and provided some helpful tips moving forward.

Mr. Appliance is great. We've used them twice when our fridge had problems. Cody Smith came out and was friendly, efficient and knowledgeable. Would highly recommend for appliance repair.

Great service, quick, and very friendly. I really appreciated the text knowing he was on his way and what they looked like ahead of time. Definitely would use Mr.Appliance again.

We had a problem with our dishwasher. Cody Smith was sent to repair it. He was a pleasure to deal with and we would definitely have him back if wehad issues with anything other appliances.

I had a dryer issue and went to Mr. Appliance in Sherwood Park to inquire about parts after attempting a self-help type fix. After speaking to a super knowledgeable and friendly Olivia I then spoke to one of their technicians, Shawn. The self-help solution was a little daunting, so I decided to book a service call. Shawn had a break in his schedule and offered to come to our house that afternoon. Honestly, customer service above and beyond! Shawn did not oversell me and offered other solutions, at more inexpensive prices, if I wanted to go that route. He was super polite, efficient and extremely knowledgeable. I was very impressed. Not only did he provide exceptional service, explanations and advice, he was prompt, efficient and certainly knows his craft. I will definitely use Mr. Appliance again for ANY and ALL of our future needs. Please pass on my thanks to Shawn!

Excellent service by Cody Smith from Mr Appliance. He is Knowledgeable, a great problem solver and very careful in his work. I would definitely have him back for any appliance repairs and would highly recommend him.

Showed up on time, quick and efficient repair, professional service. Highly recommend Replaced a water pump on our washing machine. Fair price

Great service. Cody Smith arrived when promised and worked quickly to solve the problem with our washing machine. He was courteous, knowledgeable and went above and beyond expectations. Would definitely recommend him to anyone needing repairs.

Always timely service, skilled technicians, and very good prices

Once again Cody solved our issue. Straight to the problem with a proper explanation we could understand. We won't hesitate to call Mr Appliance in the future.

Called Mr. Appliance when our 20+ year old fridge stopped working. The technician, Zoltan H., responded promptly, diagnosed the problems (more than one issue) and fixed it for a reasonable price. Repair guaranteed for 90 days. I’m very pleased and confident to recommend this company.

Great service from Cody, charged us less than he quoted because he took less time to fix it than he quoted. Would recommend!

Great service, quick to get parts!